Payment methods
Payment Methods
We accept multiple forms of payment to make your shopping experience as simple and convenient as possible. Among the available payment methods you will find:
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Credit and debit cards: We accept major credit and debit cards, including Visa, Mastercard and American Express. This payment method is safe and fast, and will allow you to complete your purchase in just a few clicks.
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PayPal: If you prefer to use PayPal to make the payment, you can do so conveniently from our platform. PayPal is one of the safest and most popular payment methods online, and will allow you to make a purchase without having to enter your credit card information.
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Bank Transfer: If you wish to make your payment via bank transfer, we will provide you with the information necessary to complete the transaction. Please note that it may take a few business days for your payment to be processed.
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Cash on delivery: We also offer cash on delivery (only available for some products), which allows you to pay in cash upon delivery of the product. However, an additional fee of €3 applies for using this payment method.
We inform you that the order total shown during checkout does not include the €3 cash on delivery fee. The rate will only be displayed after completing the order.
We are available for any questions or clarifications regarding the payment methods available for your shopping experience.
Return and Refund Policy
Thank you for purchasing our products. We are confident that you will be satisfied with it, but we understand that there may be situations where you would like to return or request a refund for a purchase. This policy explains our policies and procedures regarding returns and refunds.
Returns
We accept returns within 14 days of delivery date. To be eligible for a return, the product must be unused and in the same condition in which you received it. It must also be in the original packaging and with all attached materials.
To begin the returns process, please contact us at [insert email address or phone number]. We will provide you with instructions for sending the product to us.
Refunds
Once we receive and inspect your return, we will send you an email to confirm that we have received your product. We will also notify you when your refund is approved or rejected.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Only product prices can be refunded, shipping costs are not refundable.
Defective products
If the product you received is defective or damaged, please contact us at [insert email address or phone number] as soon as possible. We will provide you with instructions for a quick and painless solution.
Thank you for choosing our products. We are at your disposal for any questions or concerns.
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Return and Refund Policy
Thank you for purchasing our products. We are confident that you will be satisfied with it, but we understand that there may be situations where you would like to return or request a refund for a purchase. This policy explains our policies and procedures regarding returns and refunds.
Returns
We accept returns within 14 days of delivery date. To be eligible for a return, the product must be unused and in the same condition in which you received it. It must also be in the original packaging and with all attached materials.
To begin the returns process, please contact us at [insert email address or phone number]. We will provide you with instructions for sending the product to us.
Refunds
Once we receive and inspect your return, we will send you an email to confirm that we have received your product. We will also notify you when your refund is approved or rejected.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Only product prices can be refunded, shipping costs are not refundable.
Defective products
If the product you received is defective or damaged, please contact us at [insert email address or phone number] as soon as possible. We will provide you with instructions for a quick and painless solution.
Thank you for choosing our products. We are at your disposal for any questions or concerns.